Frequently Asked Questions

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How long do I have access to the courses?

Lifetime access, including updates to the curriculum. You can revisit modules anytime and re-download project files when updates are released.

What if I am a beginner?

We offer beginner-friendly tracks with step-by-step guidance and templates. Each lesson ends with a small challenge to cement your skills.

Do you offer refunds?

Yes, within a reasonable window if the course hasn’t been substantially consumed. See the Terms for details.

Which tools do I need?

Any modern animation toolset works. We teach concepts that transfer across software. Optional templates are provided in multiple formats.

Do I get a certificate upon completion?

Yes. You’ll receive a verifiable digital certificate with a unique ID you can share on your portfolio and social profiles.

How do I get support if I’m stuck?

Post in the community forum, attend office hours, or reach us via the contact form below. We aim to reply within 24 hours on weekdays.

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Still have questions?

Send us a message and our team will get back to you. Phone (Mon–Fri, 9–18): +1 (304) 576-9332

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